REM Cyber Compliance Solution is a leading provider of Managed Infrastructure solutions for businesses of all sizes. With a broad portfolio that includes firewall and security appliance management, virtualization services, server and operating system services, backup expertise, and more, REM Cyber Compliance Solution can work as your partner in infrastructure management and create a custom solution that fits the specific needs of your organization. We tailored the best infrastructure and security architecture framework to suits your business needs. Our managed service programs allow our clients to have full visibility to detailed reporting at all time. We are a customer-centric organization; we do not only provide you a detailed report of each activity but also walk our customer through the analysis on weekly and monthly bases. Providing an Account Manager to each customers giving us the better leverage to serve our customers in a best possible way.
1. Remote Server Management (Web, Email & Application)
- Server Administration
- OS and security patch upgrades
- Server Security & Hardening (Enterprise Firewall & Anti-Virus management)
- Proactive Server Monitoring
- Performance Tuning and Optimization
- Server Virtualization
- Back Up & Restore
- Disaster Recovery
- Mail Server Security / Mail Relaying Configuration
- 24×7 Monitoring
- Unlimited Help Desk service including onsite as required
- Cloud system management
- Asset management and reporting
- Warranty management and reporting
- Documentation management
- SLA guarantees and reporting
- 3rd party vendor escalation and management
- Office 365 licensing
- Microsoft SPLA licensing (monthly licensing rental options)
- Offsite backup and hosting
2. Remote Desktop Management
- Assessment & Configuration of Directory integrated applications
- Performance Monitoring, Tuning, and Optimization
- Anti-Virus & Anti-Malware support
- Virus & Spyware removal
- Software/OS Installation, Patch, and License management
- Back up Management
- Disaster Recovery solution
- Email configuration
- Auxiliary devices connection management (Printer/Scanner/Copier)
- 24×7 Monitoring
- Unlimited Help Desk service including onsite as required
- User security training and testing